Hello,
We have noticed the license are not genuine. So we have stopped from selling them. Sorry for the inconvenience occurs.
Buy the license from here: https://www.cpanel.net
Thank you
If you need any clarification regarding this please let me know through support ticket
Hello, Most of our resellers request to change the hostname. So we changing our hostname ssd.promohosts.com to server-ip.hostbuddy.com.The domain hostbuddy.com will not have any websites. So no one can find where you bought the reseller and cpanel accounts. If you like this change please mark the answer as helpful ... Read More »
We are running the server application update within one hour. So please don't make changes to your cPanel or whm. When the update is done we will post it here..
Update will be start June,22,2020 10.40PM
Updated successfully June,22,2020 10.45PM
We faced a DDos attack and hopefully we have the Anti DDos protection. So our Shared Hosting servers are protected after few minutes.
To know more about What is DDos attack
We provide free DDos attack for all VPS and Dedicated
Pleas don't make any changes to your websites within these time. When the Update is done we will post.
So please check again here
06/06/2020 18:47 [Update Started]
06/06/2020 18:49 [Updated Successfully]
We are running a virus scan in our server. So you may have issue to login to your cPanel and Whm accounts. We will notify you when the scan is done
Hello,
Reason: System Security
We have updated our system 2020-05-19 23:40:36. It is possible to have a 20 min downtime in the http(s) request.Now all the services are back and working 100%.
Technical team,
PromoHosts
Dear customers, We had a hacker attack few days back. So we cannot use the older database. So to create new database we need your support. We need your all invoice receipt send from us. To get the receipt just go to your email ( the email linked with us) and search promohosts in the search bar. So you will get all the email send from us. You can ... Read More »
Hi,
We are updating the license for UK server. So please be patient until the problem resolved. Your business will not affect as the websites will be online. Only cannot access the cPanel until the update success. We are doing our best to resolve the issue. Hope you all understand the issue.
Technical team,
Promohosts Inc
Hi,
below mentioned issue was resolved
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We are updating our server with new cPanel license. So be patient until the work done successfully. At the time your website will be online and cPanel access denied. Please wait... it will not affect your business.
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Thank you
Technical team
PromoHosts, Inc
