Reseller hosting FAQs
What is cPanel reseller hosting?
Reseller hosting lets you offer hosting to clients using resources supplied by PromoHosts. WHM helps you create and manage separate cPanel accounts; clients use cPanel for their website, email and databases.
Does the 50% discount continue on renewal?
Yes. R1–R4 hosting renews at the discounted monthly rates of $5, $10, $15 and $20 USD. Regular monthly prices are $10, $20, $30 and $40 USD. Setup fees, addons, domains and applicable tax are separate.
Who is reseller hosting for?
Web designers, freelancers and agencies who want to offer hosting to their clients under their own brand. You manage separate client cPanel accounts through WHM.
Do I have to pay for a year?
Monthly billing is available. The prices above show monthly hosting plus the setup fee. Other billing cycles are available during configuration. For R1, the annual option is $60 USD plus a $0.50 USD setup fee. Review the order summary for your selected cycle, optional extras and any applicable tax before paying.
Do I need to buy a new domain?
You can use an existing domain. After selecting a plan, choose “I will use my existing domain and update my nameservers.” A domain registration or transfer is optional and is charged separately.
Can I use my own brand and nameservers?
All four plans include own branding. R1 uses public nameservers; R2, R3 and R4 include private nameservers.
What does fair usage mean?
Storage and bandwidth are subject to the terms of service and the published resource limits above. Unlimited does not mean unlimited CPU, memory or files. Contact support with your current disk usage and workload to confirm which plan fits.
Can you help me migrate?
Migration assistance is available for up to 100 cPanel accounts. Contact support before ordering to confirm eligibility, scope and timing for your migration.
What support is included?
R1 includes ticket support. R2 and R3 include tickets and live chat. R4 also includes WhatsApp. Contact sales if you need help choosing a plan.
Which server locations can I choose?
Checkout currently lists USA, France, Singapore, Canada, Germany and UK. Select the available location that suits your clients during configuration.
Is WHMCS included?
A WHMCS billing licence is an optional paid addon in checkout. It is not included in the hosting prices above. Free SSL is included; paid SSL certificates are optional extras.
Where can I check service status and terms?
Check Network Status and read the terms of service before ordering. Contact sales to confirm cancellation, refund and backup-retention details for your plan.