We will run a system update on 2020-05-19 23:40

Hello,

Reason: System Security

We have updated our system 2020-05-19 23:40:36. It is possible to have a 20 min downtime in the http(s) request.Now all the services are back and working 100%.

Technical team,
PromoHosts

20th May 2020
Recovering client account to the database

Dear customers, We had a hacker attack few days back. So we cannot use the older database. So to create new database we need your support. We need your all invoice receipt send from us. To get the receipt just go to your email ( the email linked with us) and search promohosts in the search bar. So you will get all the email send from us. You can ... Read More »

27th Apr 2020
cPanel license updating [Shared hosting UK]

Hi,

We are updating the license for UK server. So please be patient until the problem resolved. Your business will not affect as the websites will be online. Only cannot access the cPanel until the update success. We are doing our best to resolve the issue. Hope you all understand the issue.

Technical team,

Promohosts Inc

23rd Jul 2019
The License issue was resolved

Hi,

below mentioned issue was resolved

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We are updating our server with new cPanel license. So be patient until the work done successfully. At the time your website will be online and cPanel access denied. Please wait... it will not affect your business.

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Thank you
Technical team
PromoHosts, Inc

18th Jul 2019